August 17, 2018, 8:08 AM HST (Updated August 17, 2018, 9:52 AM)
Another lava lawsuit has been filed agains Lloyd’s of London according to attorney Jeffrey Foster, a Hawai‘i attorney representing Susie Osborne, the beloved founder and director of Hawai‘i Island’s Kua o Ka Lā New Century Charter School, who is taking on a network of affiliated agents, brokers, and adjusters tied to Lloyd’s of London after they allegedly sold her a useless Lloyd’s certificate of home insurance when better options were available, and then illegally denied her coverage after her home burned to the ground, according to a new lawsuit filed by Foster Law Offices.
“Lloyd’s of London, along with another unlicensed and unregistered company calling itself Affirmative Risk Management (ARM) and others were intent on denying Ms. Osborne’s claims for the loss of her home without proper investigation and without ever setting foot on her property,” said Foster. “The alleged deceptive practices and bad faith conduct towards Susie and numerous other homeowners in Puna is grossly unfair and irresponsible. Even more troubling is the fact that Susie could have obtained better coverage and a better policy through the Hawaii Property Insurance Association that carried with it the regulatory oversight of the State protecting its insureds like Susie and promptly paying claims.”
Osborne allegedly was never told of the HPIA option by her local insurance agent, according to the lawsuit, the third lawsuit filed against Lloyd’s by Foster Law Offices in recent weeks. Not only has Osborne been forced to deal with losing her home and having Lloyd’s illegally deny her claim, but she has also lost two of her pet cats in the fire.